Help Centre
My Account
Registering is simple!
Just click the 'My account' button at the top of this page to sign up.
It's easy to make changes to your details.
Log-in to your account and you'll find all the options you need.
Don't worry, head over to the log-in page and select 'Forgotten your password' and following the instrucitons form there.
We don't want to lose you.
But if you want to stop receiving emails from us, just scroll to the bottom of an email and click 'Unsubscribe'.
Ordering
You can browse via search, goal, category or jump straight to you favourite brand. Shopping is easy and help and advice is always at hand on our free phone number. Once you have viewed the reviews and have made your choice simply place the items in your basket and move onto the shopping cart (top right hand side of the page) this will let your preview your items before you check-out with our secure payment options.
Of course! Click on the shopping cart icon at the top of the page and you can view your items.
Use the + and - icons to change the quantity. If you want to remove an item, click the 'remove' button.
Sure! When you reach the delivery stage of check-out, you can add any address you want the order delivered to.
If you are not 100% happy with your goods upon receipt then please inform us within 48 hours and provide an image.
Images must include all of the following shots: The shipping label on the box; The outside of the box; The packaging; The amount of powder lost/spilt; The product showing any cracks or splits.
Failure to provide all above images may result in us being unable to fully replace or refund the damaged items received
Sometimes mistakes can happen.
If your order is missing an item, or is the wrong order all together, please get in touch with our team and we will be happy to help resolve the situation.
You can find details at the bottom of this page.
Delivery
We offer free 2-4 working day shipping on orders over £70.00
We also offer a next working day service for £4.99.
You will receive live tracking information once your order has been shipped. This will give you a window on the day of delivery.
Please see our Shipping Policy for full details.
If you're away when your delivery arrives, you will receive a calling card.
This card will have re-delivery and collection details.
Returns
See our Returns Policy page for full details.
Get in touch with our support team who will be happy to help you with any returns.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.